News for 'customer experience'

How To Protect Yourself From Online Dark Patterns

How To Protect Yourself From Online Dark Patterns

Rediff.com29 Jun 2026

'Dark patterns exploit human psychology, cognitive biases, urgency, confusion, or lack of attention to increase revenue for digital platforms at the expense of consumer choice and transparency.'

Wipro's AI-Data Centre Solution to Boost Enterprise AI Adoption

Wipro's AI-Data Centre Solution to Boost Enterprise AI Adoption

Rediff.com20 Mar 2026

Wipro has launched its AI-Data Centre solution, integrating NVIDIA's AI Enterprise platform, to accelerate enterprise-scale AI adoption and modernise data centre environments.

'India is among Standard Chartered's top five wealth markets globally'

'India is among Standard Chartered's top five wealth markets globally'

Rediff.com6 Jul 2026

"With the leverage available, I believe the scheme remains reasonably attractive," said P D Singh, India and South Asia Chief Executive Officer, Standard Chartered Bank, regarding the Foreign Currency Non-Resident (Bank) or FCNR (B) deposits.

Can Tekton SUV Bring Nissan Back Into the Big League?

Can Tekton SUV Bring Nissan Back Into the Big League?

Rediff.com11 Jul 2026

Nissan Motor India aims to achieve a fourfold increase in domestic sales, targeting 100,000 units annually, and export another 100,000 vehicles from its Chennai plant by financial year 2027-28 (FY28), marking a significant revival of its presence in the Indian passenger vehicle market.

Flipkart Strengthens Tech Leadership With Strategic AI And Fintech Appointments

Flipkart Strengthens Tech Leadership With Strategic AI And Fintech Appointments

Rediff.com12 Jun 2026

E-commerce major Flipkart has announced significant appointments to its technology leadership team, bringing in experts in artificial intelligence, data science, fintech, and core engineering. These strategic hires, including Goda Ramkumar, Mohan Palisetti, and Nitesh Jain, are aimed at strengthening Flipkart's capabilities in these critical areas to better serve India's expanding digital consumer and seller base.

Flipkart Strengthens Tech Leadership With Strategic AI And Fintech Appointments

Flipkart Strengthens Tech Leadership With Strategic AI And Fintech Appointments

Rediff.com12 Jun 2026

E-commerce major Flipkart has announced significant appointments to its technology leadership team, bringing in experts in artificial intelligence, data science, fintech, and core engineering. These strategic hires, including Goda Ramkumar, Mohan Palisetti, and Nitesh Jain, are aimed at strengthening Flipkart's capabilities in these critical areas to better serve India's expanding digital consumer and seller base.

What made SIAM do a U-turn on E20 fuel within a week?

What made SIAM do a U-turn on E20 fuel within a week?

Rediff.com8 Aug 2026

Why the industry's public position changed is difficult to say. What the developments did establish, though, is that ethanol-blended petrol has become one of the country's most politically and commercially sensitive policy issues.

Airtel Defends Its Priority Postpaid Plans

Airtel Defends Its Priority Postpaid Plans

Rediff.com6 Jun 2026

Airtel, which upgraded all postpaid customers to priority plans, argued that the service did not throttle or degrade the experience for its prepaid customers, forming the majority of its 368 million customers in the country.

Indian-Origin Founders Build Global Space Exchange

Indian-Origin Founders Build Global Space Exchange

Rediff.com3 Jul 2026

Nebex, founded by former Axiom Space executives, aims to build commercial infrastructure for the global space economy.

L&T's Q1 profit jumps 14% to Rs 3,926 crore, beating estimates

L&T's Q1 profit jumps 14% to Rs 3,926 crore, beating estimates

Rediff.com29 Jul 2026

Larsen & Toubro (L&T) reported a 14 per cent year-on-year increase in Q1 FY27 profit attributable to owners, reaching Rs 3,926 crore, surpassing analyst estimates, despite facing significant supply-chain disruptions in West Asia.

Lenovo Yoga True Wireless Earbuds: Features, Price, and Availability

Lenovo Yoga True Wireless Earbuds: Features, Price, and Availability

Rediff.com6 Jul 2026

Lenovo has launched its Yoga True Wireless Noise Cancelling Earbuds, featuring 40 dB active noise cancellation, multi-device connectivity, and up to 36 hours of battery life, priced at CNY 599.

Chhoti SIP Growth Faces High Exit Rates

Chhoti SIP Growth Faces High Exit Rates

Rediff.com16 Jul 2026

'Periods of heightened volatility, driven by global events such as tariffs and geopolitical tensions over the past year-and-a-half, can make some investors pause or discontinue their investments.'

Meghalaya 'Bans' Quick Commerce

Meghalaya 'Bans' Quick Commerce

Rediff.com3 Jul 2026

At the heart of the decision is concern over the survival of Meghalaya's neighbourhood retailers.

Fire Causes Google Cloud Outage In Key Indian Metros

Fire Causes Google Cloud Outage In Key Indian Metros

Rediff.com10 Jun 2026

Google Cloud services in major Indian cities like Delhi, Mumbai, and Chennai are experiencing network disruptions and elevated latency due to a fire at a third-party data centre in Delhi. The incident led to an emergency power shutdown, reducing network capacity and causing intermittent latency spikes despite Google's efforts to reroute traffic. The company is investigating further mitigations to restore full service.

These FIFA World Cup Conchas Are Taking Over Social Media

These FIFA World Cup Conchas Are Taking Over Social Media

Rediff.com22 Jun 2026

With customers queued up and spilling onto the sidewalk at Cookieteria by Lovely, eager to grab fresh World Cup-themed conchas, baker Erika Lopez is worried about letting some down.

Tata Power and Salesforce Join Forces to Boost Renewable Energy Solutions

Tata Power and Salesforce Join Forces to Boost Renewable Energy Solutions

Rediff.com6 Mar 2026

Tata Power collaborates with Salesforce to digitally transform its rooftop solar, EV charging, and smart home solutions businesses, aiming to enhance customer engagement and operational efficiency.

Claude AI Experiences Another Outage

Claude AI Experiences Another Outage

Rediff.com3 Mar 2026

Anthropic's Claude AI chatbot experienced a second outage within 24 hours, impacting users in various regions. The disruption follows a previous outage and comes amid scrutiny over the AI's capabilities and potential uses.

Is The Tata Legacy Losing Its Shine?

Is The Tata Legacy Losing Its Shine?

Rediff.com27 Apr 2026

Three disappointing experiences with Tata companies made me question whether the group's historic values of customer focus and accountability are slowly fading, notes Dr N Ravichandran.

10 Questions Every First-Time Health Insurance Buyer Must Ask

10 Questions Every First-Time Health Insurance Buyer Must Ask

Rediff.com7 Jul 2026

The best time to buy health insurance is when you don't think you need it.

Naviq Technology To Revolutionise Global Travel With $500 Million AI Investment

Naviq Technology To Revolutionise Global Travel With $500 Million AI Investment

Rediff.com9 Jul 2026

IBS Group has launched Naviq Technology, an artificial intelligence company dedicated to the global travel industry, backed by a substantial USD 500 million investment over the next five years. The new venture aims to partner with major travel players to drive business transformations, modernise operations, and leverage AI for new revenue streams, with plans for significant job creation in India.

'Target is to open 80 branches every year for next few years'

'Target is to open 80 branches every year for next few years'

Rediff.com29 Apr 2026

Best in class asset quality, strong retail granularity, and a sustainable return ratio -- these are the things we will look at, says Yes Bank's new MD and CEO Vinay Tonse.

Sedans Hold Ground In Luxury Market Despite SUV Wave

Sedans Hold Ground In Luxury Market Despite SUV Wave

Rediff.com2 Jun 2026

While SUVs have steadily gained share across the industry, data shows that nearly three in 10 luxury vehicles sold in India are sedans, highlighting the segment's resilience despite years of SUV-led growth.

Air India plans to complete B787-8 retrofit by Q1 2028

Air India plans to complete B787-8 retrofit by Q1 2028

Rediff.com20 Apr 2026

Air India is undertaking a $400 million programme to modernise its legacy fleet, with plans to complete the retrofit of its entire Boeing 787-8 fleet by the first quarter of 2028 and its Boeing 777 fleet by 2029.

Credit card adoption rises in Tier-II, -III cities

Credit card adoption rises in Tier-II, -III cities

Rediff.com20 May 2026

Credit card adoption is rapidly expanding beyond India's major metropolitan areas into Tier-II and Tier-III cities, driven by increasing incomes, digital awareness, and the integration of RuPay credit cards with UPI, according to a new report by SBI Card.

Google Cloud services disrupted in India after Delhi data centre fire

Google Cloud services disrupted in India after Delhi data centre fire

Rediff.com10 Jun 2026

Google Cloud services in major Indian cities, including Delhi, Mumbai, and Chennai, are experiencing network disruptions and elevated latency following a fire at a third-party data centre facility in the national capital, which necessitated an emergency power shutdown.

GenAI Talent Shortage Hits India

GenAI Talent Shortage Hits India

Rediff.com29 Jun 2026

GenAI recorded the widest talent gap, followed by AI deployment engineering (72.4 per cent), AI governance (70 per cent), and MLOps (68 per cent).

How Air India Is Modernising Its Long-Haul Fleet

How Air India Is Modernising Its Long-Haul Fleet

Rediff.com19 Apr 2026

Air India is upgrading its fleet of Boeing 787-8 aircraft, crucial for its long-haul operations, with retrofitting expected to be completed by early 2028. The airline has already received its first retrofitted plane, featuring a three-class configuration.

How Air India Is Using AI To Transform Operations

How Air India Is Using AI To Transform Operations

Rediff.com26 Apr 2026

Air India is significantly embracing artificial intelligence to enhance operational efficiency, improve customer services, increase revenues, and reduce costs as part of its ambitious transformation plan under the Tata Group.

Haier HQLED P7 Pro Series Launched: Key Features, Prices And More

Haier HQLED P7 Pro Series Launched: Key Features, Prices And More

Rediff.com26 Jun 2026

Haier's new HQLED P7 Pro series aims to meet higher expectations from TVs with a blend of advanced display technology, AI-powered enhancements, gaming-focused features and seamless connectivity.

Tata Power Teams Up with Databricks to Develop AI-Driven Energy Solutions

Tata Power Teams Up with Databricks to Develop AI-Driven Energy Solutions

Rediff.com9 Apr 2026

Tata Power has announced a collaboration with Databricks to develop a data and AI platform aimed at enhancing operational efficiency, decision-making, and innovation across its energy systems.

How SIS Plans To Achieve Rs 20,000 Crore Revenue Target

How SIS Plans To Achieve Rs 20,000 Crore Revenue Target

Rediff.com3 May 2026

SIS Ltd, a security and facility management services provider, aims to cross Rs 20,000 crore in revenue by FY27, driven by strong double-digit growth, expansion of its service network, and a simplified regulatory framework under new labour codes, said its Group Managing Director Rituraj Sinha.

Air India defers increments, asks staff to cut costs

Air India defers increments, asks staff to cut costs

Rediff.com9 May 2026

Air India has deferred annual salary increments for its staff by at least one quarter and urged a "relentless focus on costs" due to external headwinds like the closure of Pakistan airspace, West Asia conflict, rupee depreciation, and a significant surge in aviation turbine fuel prices, though the airline has assured there will be no layoffs.

Cannes 2026: Which Alia Bhatt Look Did You Love? VOTE!

Cannes 2026: Which Alia Bhatt Look Did You Love? VOTE!

Rediff.com15 May 2026

Alia Bhatt made waves at Cannes 2026, not just for her stunning outfits but also for her classy response to trolls.

Why Bosnia fans are taking over a California restaurant

Why Bosnia fans are taking over a California restaurant

Rediff.com1 Jul 2026

Ahead of Bosnia's World Cup Round of 32 match against the United States, a Bosnian restaurant in Northern California has become a gathering place for passionate fans. For many, the event is more than football-it's a celebration of their culture, resilience, and journey to a new home.

Anbe Diana Review: Breezy Romcom That Plays Safe

Anbe Diana Review: Breezy Romcom That Plays Safe

Rediff.com18 Jul 2026

Despite a wobbly screenplay and an overstretched runtime, Anbe Diana charms with its light-hearted approach and Ramya Ranganathan's performance.

Air India introduces basic fare category without complimentary meals

Air India introduces basic fare category without complimentary meals

Rediff.com17 Jun 2026

Loss-making Air India has introduced a new 'Basic Fare' category for select domestic flights, which does not include complimentary meals, as part of its efforts to trim expenses amid rising operational costs.

Meet the new Tata Sierra, India's fastest EV!

Meet the new Tata Sierra, India's fastest EV!

Rediff.com1 Jul 2026

At an aggressive starting price of 18.79 lakh, the Tata Sierra.ev has a real-world range of 510 to 530 km with the 75 kWh battery pack on a single charge while the smaller 63 kWh battery coughs out a real-world range of 440 to 460 km, plus lifetime battery warranty as standard. And with the intelligent Quad-Wheel Drive system pushing out 504 Nm of torque, the EV flies from 0 to 100 km/h in just 5.8 seconds, says Rajesh Karkera.

Sinner, Djokovic Advance To Second Round At Wimbledon

Sinner, Djokovic Advance To Second Round At Wimbledon

Rediff.com30 Jun 2026

World number one Jannik Sinner survived an early scare in his Wimbledon title defence but the Italian shook off the rust and fought past Serb Miomir Kecmanovic 4-6, 6-3, 6-7(6), 6-2, 6-3 on Monday to reach the second round.

Lava Bold N2 5G Now On Sale

Lava Bold N2 5G Now On Sale

Rediff.com11 Jun 2026

The Lava Bold N2 5G has gone on sale in India, just a few days after making its debut on June 3, 2026.

Mercedes open to expanding plug-in hybrids for more models

Mercedes open to expanding plug-in hybrids for more models

Rediff.com18 Jun 2026

Mercedes-Benz India is exploring a larger role for plug-in hybrid electric vehicles (PHEVs) in its portfolio, with plans to potentially introduce the technology in more models beyond the newly launched S-Class plug-in hybrid. This strategy aims to cater to luxury car buyers who are hesitant about fully electric vehicles due to concerns over charging infrastructure and range.