News for 'customer experience'

When Will Jio Credit Reach AUM Level Of Rs 1 Trillion?

When Will Jio Credit Reach AUM Level Of Rs 1 Trillion?

Rediff.com29 Apr 2026

'We are staying away from making forward-looking statements on when we will reach 1 trillion, etc. But growth will be rapid; it's only a matter of time.'

Fraudulent Call Centre Busted in Delhi: 11 Arrested in Weight-Loss Product Scam

Fraudulent Call Centre Busted in Delhi: 11 Arrested in Weight-Loss Product Scam

Rediff.com10 Apr 2026

Delhi Police have arrested 11 individuals, including two alleged masterminds, after uncovering a fraudulent call centre in Govindpuri, South Delhi. The operation, known as Herbitecture Healthcare, reportedly deceived people nationwide by promoting weight-loss products on social media and enticing customers into making repeated payments.

Electric Motorcycles Gain Traction, But Scaling Remains A Challenge

Electric Motorcycles Gain Traction, But Scaling Remains A Challenge

Rediff.com27 Apr 2026

India's electric motorcycle market is experiencing significant growth, with a 28 per cent year-on-year increase in volumes, as new product launches and improved total cost of ownership attract a broader base of riders beyond early adopters.

Renault Lists India Among 3 Key Growth Hubs Outside Europe

Renault Lists India Among 3 Key Growth Hubs Outside Europe

Rediff.com11 Mar 2026

Between now and 2030, four new models will be designed and assembled in India, including 100 per cent electric and full-hybrid cars.

From Kartrocket To Shiprocket: Journey Of A Unicorn

From Kartrocket To Shiprocket: Journey Of A Unicorn

Rediff.com16 Apr 2026

'More than becoming a unicorn, what truly satisfies us is seeing small businesses grow from Rs 10,000 a month to Rs 20 lakh after joining our platform.'

RBI UPI Delay Plan Gets Banker Backing

RBI UPI Delay Plan Gets Banker Backing

Rediff.com21 Apr 2026

'It is a tradeoff between convenience and fraud prevention.'

Axis Bank Teams Up with DP World PGTI to Support Indian Golf

Axis Bank Teams Up with DP World PGTI to Support Indian Golf

Rediff.com21 Mar 2026

Axis Bank has partnered with the DP World Professional Golf Tour of India (DP World PGTI) as its official banking partner, aiming to strengthen professional golf in India.

Goa Minister Demands Police Accountability After Viral Videos Show Drugs, Solicitation at Calangute Beach

Goa Minister Demands Police Accountability After Viral Videos Show Drugs, Solicitation at Calangute Beach

Rediff.com14 Apr 2026

Goa Tourism Minister Rohan Khaunte has called for police action and accountability after videos showing alleged drug dealing and solicitation at Calangute beach went viral. He emphasised the need to protect Goa's image as a safe and preferred tourist destination.

Enhancing customer experience is a priority, says hopscotch.in

Enhancing customer experience is a priority, says hopscotch.in

Rediff.com8 Apr 2014

Hopscotch.in wants to focus on enhancing technology and mobile applications.

Fraud Victims May Get Rs 25k

Fraud Victims May Get Rs 25k

Rediff.com7 Mar 2026

Only bona fide victims would be compensated by banks within five days of receiving the complaint.

Platform partnerships gain ground in realty

Platform partnerships gain ground in realty

Rediff.com5 Mar 2026

Platform-style partnerships between global investors and Indian developers are expected to gain further traction over the next few years. This comes as institutional capital increasingly shifts from one-off asset acquisitions to scalable, long-term strategies.

CII seeks fiscal support, credit lines for industries hit by West Asia conflict

CII seeks fiscal support, credit lines for industries hit by West Asia conflict

Rediff.com6 Apr 2026

The Confederation of Indian Industry (CII) has proposed a 20-point policy agenda to the finance ministry, including a conflict-linked emergency credit line guarantee scheme and tax rationalisation on energy inputs, to support MSMEs, exporters, and energy-intensive industries affected by the ongoing West Asia war.

Sebi Introduces Abridged Prospectus for Easier IPO Investing

Sebi Introduces Abridged Prospectus for Easier IPO Investing

Rediff.com23 Mar 2026

The Securities and Exchange Board of India (Sebi) has introduced an abridged prospectus to simplify IPO disclosures, making them more accessible for investors. This concise summary will accompany detailed offer documents, providing key information in an easy-to-understand format.

LPG Crisis Triggers Reverse Migration Across Cities

LPG Crisis Triggers Reverse Migration Across Cities

Rediff.com2 Apr 2026

'It would be similar to what happened during COVID-19.' 'They are not just losing income, but being pushed into distress.'

Apple Names John Ternus As New CEO To Succeed Tim Cook

Apple Names John Ternus As New CEO To Succeed Tim Cook

Rediff.com21 Apr 2026

Apple has announced that John Ternus will succeed Tim Cook as CEO in 2026. Ternus, the current senior vice president of Hardware Engineering, will take over as Cook transitions to executive chairman of the board. This change marks the end of Cook's long tenure and the beginning of a new chapter for Apple.

Kia tops Fada customer index in mass-mkt space

Kia tops Fada customer index in mass-mkt space

Rediff.com4 Sep 2024

South Korean carmaker Kia was on Tuesday declared the top mass-market performer in the overall customer experience index (CEI), an annual survey done by the Federation of Automobile Dealers Associations (Fada) to assess and quantify customer experience across 97 parameters related to sales, product, and after-sales quality. Fada conducted this survey in collaboration with consulting firm Frost & Sullivan, with a sample size of 8,685 respondents.

How LeT Terrorist Set Up India Network, Evading Detection

How LeT Terrorist Set Up India Network, Evading Detection

Rediff.com20 Apr 2026

Lashkar-e-Taiba (LeT) terrorist Abdullah, alias Abu Hureira, who was tasked with establishing bases outside Jammu and Kashmir, adopted various professions, including share trading, to blend in with the local population. He was recently arrested along with other members of his network.

Jio Payments Bank Enables UPI Cash Withdrawals at Touchpoints

Jio Payments Bank Enables UPI Cash Withdrawals at Touchpoints

Rediff.com17 Mar 2026

Jio Payments Bank introduces UPI-based cash withdrawals at business correspondent touchpoints, enhancing financial inclusion and simplifying access to cash for rural and semi-urban customers.

PM Modi Highlights Nagaland's Morung System for Holistic Education

PM Modi Highlights Nagaland's Morung System for Holistic Education

Rediff.com29 Mar 2026

Prime Minister Narendra Modi has praised the traditional Morung learning system of Nagaland, highlighting its role in preserving cultural heritage and fostering interest in subjects like mathematics and science among children. He also lauded the efforts of women in Chizami village for preserving traditional seeds.

Wedding Planner Devanshi Patel Reveals Crazy Wedding Requests

Wedding Planner Devanshi Patel Reveals Crazy Wedding Requests

Rediff.com20 Mar 2026

From 20 hours of non-stop celebrations to a 12-day wedding event in Ahmedabad featuring over 300 artistes, Devanshi Patel of Shreem Events tells us how she has handled challenging wedding demands.

Swift Launches New System for Faster, Cheaper International Payments

Swift Launches New System for Faster, Cheaper International Payments

Rediff.com5 Mar 2026

Swift and global banks are launching a new system to make international payments faster and cheaper for small businesses and consumers, starting with major global markets.

What's Inside The Rs 3 Crore Oscar Swag Bag?

What's Inside The Rs 3 Crore Oscar Swag Bag?

Rediff.com16 Mar 2026

Awarded to select nominees and winners, the 2026 Everyone Wins Oscar swag bag includes luxury vacation stays in Ibiza and Lapland worth $65,000, a $25,000 facial plastic surgery voucher from a New York-based surgeon, and even a custom prenuptial agreement service, among several other high-end gifts.

IPL 2026: Rashid Khan's Spin Magic in Thriller!

IPL 2026: Rashid Khan's Spin Magic in Thriller!

Rediff.com9 Apr 2026

In a high-scoring contest that went down to the final ball, Rashid returned figures of 3 for 17, turning the game in Titans' favour just when Delhi looked set to chase down the target.

Tesla Stalls in India as BYD, VinFast Race Ahead

Tesla Stalls in India as BYD, VinFast Race Ahead

Rediff.com10 Apr 2026

Despite India's electric passenger vehicle market experiencing an 83.6% year-on-year surge in FY26, new foreign entrants VinFast and BYD have significantly outpaced Tesla, which struggles with high import duties, a limited retail footprint, and a lack of local manufacturing commitment.

2025: Women, Freshers Dominate Hiring Momentum

2025: Women, Freshers Dominate Hiring Momentum

Rediff.com23 Dec 2025

Hiring was strongest in education and training, healthcare services, retail, financial services and wellness.

Women Power India's Retail Push

Women Power India's Retail Push

Rediff.com5 Jan 2026

'It's harder to attract women initially, but once they come in, retention is significantly higher.'

Carmakers Gear Up To Hit Refresh Button

Carmakers Gear Up To Hit Refresh Button

Rediff.com27 Dec 2025

'In India's competitive automotive market, staying relevant means continuously raising the bar.'

Pahalgam Terror Attack: 'What Those Terrorists Did Was The Murder Of Humanity'

Pahalgam Terror Attack: 'What Those Terrorists Did Was The Murder Of Humanity'

Rediff.com21 Apr 2026

'All terrorists are a blot on humanity.' 'No religion in the world teaches you to take the life of an innocent person.' 'Kashmiris have always been known for their hospitality. One moment of darkness cannot erase Kashmiriyat.'

T20 World Cup: Cricket At Eden Gardens Is Not Just About Winning

T20 World Cup: Cricket At Eden Gardens Is Not Just About Winning

Rediff.com28 Feb 2026

Cricket magnifies the joy in the City of Joy. And with the stadium illuminated in World Cup colours, it seems to have lit up the soul of Kolkata.

'After GST cut, innovation will boost life insurance'

'After GST cut, innovation will boost life insurance'

Rediff.com5 Dec 2025

The reduction in goods & services tax (GST) on individual life and health insurance premiums has been called a "landmark step" for making insurance affordable and inclusive. In a panel discussion at the Business Standard BFSI Insight Summit 2025, Anup Bagchi, managing director (MD) & chief executive officer (CEO) of ICICI Prudential Life Insurance; Mahesh Balasubramanian, MD & CEO of Kotak Life Insurance; Tarun Chugh, MD & CEO of Bajaj Life Insurance; and Ratnakar Patnaik, MD of Life Insurance Corporation of India (LIC), listed what else the industry needs to reach more people.

No cashless treatment for Bajaj Allianz customers of north India

No cashless treatment for Bajaj Allianz customers of north India

Rediff.com22 Aug 2025

The Association of Healthcare Providers - India (AHPI), representing hospitals and healthcare institutions across the country, has advised its members in north India to stop providing cashless treatment facilities for policyholders of Bajaj Allianz General Insurance Company, with effect from September 1.

India's EV Transition On Right Track, But Miles To Go

India's EV Transition On Right Track, But Miles To Go

Rediff.com27 Feb 2026

Government schemes such as the PM E-Drive initiative, with allocations of around Rs 2,000 crore for charging points deployment, are helping accelerate rollout

How This 24 YO Baker Started A Food Truck

How This 24 YO Baker Started A Food Truck

Rediff.com2 Feb 2026

When her parents insisted Rajini Bhargava pursue an MBA, she presented them the idea of investing in a food truck.

HDFC Bank doesn't see AI leading to layoffs: CEO

HDFC Bank doesn't see AI leading to layoffs: CEO

Rediff.com19 Oct 2025

The country's largest private sector lender HDFC Bank does not see its use of artificial intelligence leading to any layoffs, a top company official has said.

The Samsung Galaxy Z Flip7 You Can't Buy

The Samsung Galaxy Z Flip7 You Can't Buy

Rediff.com5 Feb 2026

Samsung has revealed a bespoke Galaxy Z Flip7 Olympic Edition, crafted solely for competitors at the Milano Cortina 2026 Winter Olympics and Paralympic Winter Games.

Carmakers Go Deep In Bid To Expand Beyond Metros

Carmakers Go Deep In Bid To Expand Beyond Metros

Rediff.com12 Jan 2026

Network scale seen as central to tapping smaller markets.

Improve Customer Service, Banks Told, Or Else!

Improve Customer Service, Banks Told, Or Else!

Rediff.com28 May 2025

In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers. The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal Bandyopadhyay.

RBI Eases KYC Deadline For Low-Risk Customers

RBI Eases KYC Deadline For Low-Risk Customers

Rediff.com13 Jun 2025

'Self-declaration from the customer in case of no change in KYC information or change only in the address details may be obtained.'

Where Hiring Will Take Place In 2026

Where Hiring Will Take Place In 2026

Rediff.com19 Jan 2026

'Headcount expansion is more likely in revenue-linked and product-critical teams than in broad based hiring.'

'Love Story Hoga,' Promises Emraan

'Love Story Hoga,' Promises Emraan

Rediff.com8 Jan 2026

'The only challenge was making a family-friendly show with Emraan.'